I still haven't received the order
I recently ordered this set of bracelets, two black ones with engraving on both back and front. Everything was going well until the bracelets got delivered, there was no engraving on the front. I contacted customer support and they said I had two options, I either keep the bracelets and get a $5 refund or return them to have them redone, I asked for a full refund and they said it wasn’t allowed on customized products, so I decided that I wanted them redone. Bear in mind they had mentioned that the return and re-engraving was going to be a lengthy process, but I want what I paid for so I decided to go that route regardless. To date I have not heard a response, my last email was sent on June 29, 2023 and before I made that decision, my emails got a response in hours and minutes. These people completely ghosted me, now I’m stuck with two bracelets that I don’t even want. I DO NOT RECOMMEND. A good business fulfills it’s purpose of making sure customers are satisfied. I need my bracelets redone! Once again I DO NOT RECOMMEND. VERY DISAPPOINTED. And the QUALITY of these bracelets are VERY POOR, they are super thin and flimsy.
dainty and cute. Absolutely beautiful and great quality.
looks amazing with my other bracelets.
Very well made! Sabrina was great to work with.